Alaxala AX2400S series Guia de Resolução de Problemas descarregar pdf (Página 222)

3. Troubleshooting Functional Failures During Operation

152

If the packet type is

arp, a large number of ARP packets have been

received. In this case, an L2 loop configuration might be used.

Revise the network configuration. If there is no problem in the

network configuration, check the settings of the terminal that has

the source address.

4 Collect analysis information.

• For AX6700S series switches:

Execute the

show tech-support

command and

dump bsu command

twice in this order.

• For AX6600S or AX6300S series

switches:

Execute the

show tech-support

command and

dump psp command

twice in this order.

• For AX3800S, AX3600S, or

AX2400S series switches:

Execute the

show tech-support

command twice.

Notes:

• When executing the

dump bsu or

dump psp command, do not execute

the next command until a log entry is

output that indicates that collection of

a memory dump file is complete.

• Executing the

dump bsu or dump psp

command a second time deletes the

memory dump file collected by the

first execution of the command.

Therefore, save the file before

executing the command a second time

to prevent the file from being deleted.

Send the collected information to the support division.

No. Items to check and commands Action

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